To preserve freshness and flavor, we recommend storing your coffee beans in an airtight container in a cool, dark place, away from heat, moisture, and sunlight. Avoid storing coffee beans in the refrigerator or freezer, as moisture can cause them to lose flavor.

We roast our coffee beans in small batches to ensure maximum freshness and flavor. We strive to provide our customers with the freshest coffee possible, typically roasting and shipping within days of receiving your order.

Yes, we are committed to ethical sourcing practices and strive to support farmers and cooperatives that prioritize fair wages, environmental sustainability, and community development. We believe in fostering long-term relationships with our sourcing partners and ensuring transparency and accountability throughout the supply chain.

Yes, we offer coffee subscription options for customers who want to receive fresh coffee beans delivered to their door on a regular basis. Pick our monthly subscriptions at the product page to suit your coffee consumption needs.

Please refer to our Return and Refund Policy for information about returns, refunds, and exchanges.

Yes, we offer wholesale and bulk purchasing options for businesses, cafes, and restaurants. Please contact us at contact@uaicoffee.ca for more information about our wholesale program and pricing.

At Uai Coffee, we are committed to providing our customers with the highest quality coffee beans. We carefully select our sourcing partners and work directly with farmers to ensure sustainable growing practices and premium quality beans. Additionally, our experienced roasters meticulously roast each batch of beans to perfection, bringing out the unique flavors and aromas of each coffee variety.

If you have any questions, concerns, or feedback, please contact our customer support team at contact@uaicoffee.ca. We’re here to help!

Yes, we offer promotions, discounts, and special offers to our customers. You can sign up for our newsletter to receive updates about new products, promotions, and exclusive deals. Simply enter your email address on our website to subscribe to our newsletter.

Our coffee beans are suitable for a wide range of brewing methods, including drip coffee makers, espresso machines, French presses, pour-over, and cold brew. Each coffee variety may have different flavor profiles and characteristics that can be enhanced by different brewing techniques, so we encourage you to experiment and find the method that best suits your taste preferences.

We focus on selling whole bean coffee because we believe that the freshness of the grind is crucial to experiencing the full potential of specialty coffee. Pre-ground coffee can lose its complex flavors and aromatic oils quickly after grinding. By grinding coffee beans just before brewing, customers can enjoy the richest taste and aroma, ensuring an exceptional coffee experience. This approach aligns with our commitment to providing the highest quality coffee, where freshness plays a pivotal role in the sensory experience of each cup.

Yes, we offer gift cards that can be redeemed for any of our products, including coffee beans, brewing equipment, and merchandise. Gift cards are available for purchase on our website and make the perfect gift for any coffee lover.

At Uai Coffee, we source our coffee beans from carefully selected farms, with a focus on quality, sustainability, and fair trade practices.

Yes, we offer a variety of single-origin coffee beans sourced from different regions around the world. Single-origin coffees are known for their unique flavor profiles and characteristics, which are influenced by the specific growing conditions and terroir of each region. Explore our selection of single-origin coffees to discover the diverse flavors of coffee from different parts of the world.

At this time, we only ship within Canada. We do not offer international shipping.

Yes, we offer coffee bean subscriptions tailored specifically for offices, businesses, and other commercial settings. Our office coffee subscriptions provide a convenient and cost-effective solution for ensuring a steady supply of fresh coffee beans for your employees and customers. Contact us at contact@uaicoffee.ca for more information about our office coffee subscription options and pricing.

Yes, we are happy to provide personalized recommendations for coffee beans based on your taste preferences and brewing methods. Whether you prefer light and fruity coffees, rich and chocolatey coffees, or something in between, our team of coffee experts can help you find the perfect coffee beans to suit your palate. Contact us at contact@uaicoffee.ca with your preferences, and we’ll be happy to assist you.

Yes, we are committed to sustainability and eco-friendly practices. Our packaging materials are recyclable and/or compostable, and we strive to minimize waste and reduce our environmental impact wherever possible. We believe in protecting the planet for future generations and are continuously seeking ways to improve our sustainability efforts.

Yes, our coffee products make excellent corporate gifts, client appreciation gifts, employee incentives, and promotional giveaways. We offer customizable gift options and bulk ordering discounts for businesses looking to impress clients, reward employees, or promote their brand with high-quality coffee products. Contact us at contact@uaicoffee.ca to discuss your corporate gifting needs and explore our customization options.

• Drip Brew: Medium, similar to sea salt. • Espresso: Fine, almost like powdered sugar but slightly coarser. • French Press: Coarse, to ensure slow extraction and prevent grit. • AeroPress: Medium to fine, adjustable based on brewing time and desired strength. • Cold Brew: Very coarse, similar to coarse breadcrumbs for smooth, sediment-free coffee. • Moka Pot: Medium-fine, to avoid clogging and ensure proper extraction. • Pour Over: Medium-coarse, for slow and steady water flow. • Siphon: Medium, for a balanced extraction and optimal flavor.

We offer a variety of roast levels to suit every palate, including light, medium, and dark roasts. Whether you prefer a bright and fruity light roast or a rich and bold dark roast, we have something for everyone.