Uai Coffee is a specialty coffee company offering single-origin Brazilian coffees, roasted in small batches in Ontario, Canada. We focus on sustainability, ethical practices, and delivering luxury coffee experiences through direct trade and family-owned farms.  

Our beans are sourced from family and partner farms in Brazil's Cerrado Mineiro region, a renowned coffee-growing area known for producing exceptional coffee.  

Yes! Our family and partner producers have been recognized with prestigious awards, including:  

• 1st place at the 2023 Expocaccer.
• Cup of Excellence (CoE) 2021, and 2024.
• And many others.

The Cup of Excellence is Brazil's highest coffee honor, celebrating the finest coffee producers in the country.

Our mission is to provide high-quality specialty coffee and gear while supporting sustainable and ethical practices, empowering family-owned farms, and sharing the rich heritage of Brazilian coffee.  

Sustainability is at the core of what we do. Our efforts include:  

• Using 100% recyclable packaging.  
• Working directly with family and partner farms to ensure ethical and sustainable practices.  
• Operating our roastery using renewable energy to minimize our environmental impact. 

We offer specialty single-origin coffees such as Esperança, Oliveira, and Toriba.

Our beans are grown in Brazil’s Cerrado Mineiro region, known for its ideal coffee-growing conditions and exceptional quality. 

We roast our coffee in small batches in Ontario, Canada, using precise roast profiles to ensure consistency and optimal flavor. Each batch is cupped and tasted to maintain premium quality.  

Our coffee has a shelf life of up to one year. However, for the best flavor and aroma, we recommend consuming it within two months of roast date.  

We offer a curated selection of coffee equipment from trusted brands such as Ascaso, Fellow, Timemore, Outin, AeroPress, Eureka, LaCimbali, Blendtec, Mahlkönig, Fetco, Hario and more. 

Yes, we provide detailed guides and recipes on our blog to help you get the most out of your coffee gear and brewing experience. 

Yes, we offer flexible subscription options, including monthly and bi-weekly deliveries.  

You can manage your subscription through your account on our website. If you need assistance, feel free to contact us.  

Yes, we provide coffee wholesale options for businesses such as cafés, offices, and specialty stores.  

You can apply for our wholesale coffee program here.

We offer free basic training (in-person or remote) and advanced training through partnerships. Tutorials, tips, and resources are also available on our blog.

You can earn loyalty points by:  

• Purchasing products.  
• Following us on social media.  
• Leaving a product review.  
• And more! 

Loyalty points can be redeemed at checkout for discounts on your purchase or for gifts.

Click the loyalty icon on the bottom left corner of our website for all the details about earning and redeeming points.  

Orders placed before 2pm EST are shipped the same day, but only on business days. Some items may be shipped directly from our distributors in Calgary or Montreal, which could result in longer fulfillment times. Products shipped by our distributors will be noted on their respective product pages.

Delivery times vary depending on the destination:  

• Next-day delivery for areas near Toronto.  
• 2-3 business days for other cities in Ontario.  
• 2-6 business days for cities in Quebec, Alberta, and British Columbia.  
• Up to 7-8 business days for remote areas. 

Unused and unopened equipment can be returned within 60 days of purchase.  

We do not accept returns for coffee products due to their perishable nature.  

You can initiate the return process directly from your account page on our website or by sending us an email at contact@uaicoffee.ca.  

You can view our full refund policy here.  

Yes, we offer gift cards that can be purchased on our website.

Yes! We have collaboration and partnership opportunities available, including:  

• Affiliate marketing.  
• Gifting.  
• Discount codes.  
• Campaigns.  
• Content creation.  

To apply to our program, click here.