Timemore Chestnut S3 Hand Coffee Grinder

We are committed to offering competitive prices. If you find the same product at a lower price from a competitor, let us know! We’ll match the price, ensuring you get the best deal.

To request a price match, contact us with the competitor’s offer before making your purchase. Some exclusions apply.

We are pleased to offer our customers flexible payment options through Klarna, Afterpay, and Tabit. Here’s a brief overview of each:

Klarna

Klarna is a Buy Now, Pay Later (BNPL) service that allows you to split your purchase into four interest-free payments, paid every two weeks. Simply choose Klarna at checkout at partner stores. 

Afterpay

Afterpay is a BNPL solution enabling you to purchase items immediately and pay for them in four interest-free installments, typically due every two weeks. This service helps you manage your budget by spreading out payments without incurring additional costs.

Tabit

Tabit is a B2B BNPL service designed to assist businesses in financing inventory purchases. With fast approvals, companies can acquire inventory promptly and defer payments, allowing them to generate revenue before settling the cost. 

These payment solutions aim to provide flexibility and convenience, enhancing your shopping experience with us.

Earn points every time you shop, leave a review, follow us on social media, and more! Redeem your points at checkout for discounts, money off, or exclusive gifts.

To check your points or learn more, click the loyalty icon (gift box icon) in the bottom left corner of our website. Start earning rewards today!

• Free Shipping: We offer free shipping on regular orders over $40 and wholesale orders over $200.
• Processing Times: Most orders placed before 2 PM (business days) are shipped the same day. Orders placed after 2 PM will be shipped the next business day.
• Partner Fulfillment: Some products ship directly from our partner distributors, which may take 1-4 business days for fulfillment.
  

Estimated Delivery Times:

• Toronto & GTA: Next business day shipping available
• Ontario: 2-3 business days
• Quebec: 2-4 business days
• Everywhere else in Canada: 2-7 business days
• Some remote locations may take longer.

For more information visit our Shipping Policy

• We accept returns within 60 days of receiving your order. Items must be unused, in original packaging, with tags, and proof of purchase. There is a 3% restocking fee, and the customer is responsible for the return shipping costs, unless the product is damaged or incorrect item.
• You can start a return from your account page or email us directly. Unapproved returns will not be accepted.
• Report any issues upon delivery so we can assist you.
• We do not accept returns on coffee products due to their perishable nature.

Check out our Refund Policy for more information.

Need more help? You can also check out our FAQs page.